I’m so sorry for the wait and I really appreciate your patience.
We’ve made an update to our firmware that should resolve this issue. To get the update, please reboot your unit. You may have to wait longer than usual for your Glowforge to start calibrating since it will be downloading the update.
If this doesn’t help and you still see the yellow button or if your Glowforge won’t calibrate, please let us know.
Again, I’m very sorry for the inconvenience.
On another note, are you still having trouble with your files? If so, we’d like to help. Could you please:
- Send us the files, either by posting them here or emailing them to support@glowforge.com
- Describe your process and where in the process the print didn’t work?