My brother was attempting an engrave for some vector art work. He is only allowed to perform an engrave in the specified area. I have also tried loading the founder ruler and the same thing is happening. I can only engrave when I move the art work into the specified area ( middle of the bed ).
I understand there is a recent update that improves the performance of engrave, could there be something wrong with my machine and that update?
Sounds like you’ve bumped up the engrave speed to 4000, that is the limit at that speed because it needs room to accelerate and decelerate the head at each end.
There is another setting to allow engraving into those margins, but you probably want to check your speed and power settings, because there aren’t many materials that can take advantage of the full speed.