Engraved blurry

replaced printer head, new wheels, all belts are tight and not broken. words engrave blurry or unreadable depending on font.

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Can you post a picture?

Support will need photos to tell what’s going on. It also helps to know whether you’re engraving raster or vector art.

Hi @louisa4wheelers. I’m so sorry to hear that you ran into some issues with engravings recently. I saw you had opened an email support request as well. To avoid any confusion or miscommunication, I’ll go ahead and close this thread so we can continue troubleshooting through email. You should receive an email response to that ticket soon, and we’ll look forward to continuing the discussion there. Thanks!