Engraving gone wild

[lesa_palmer]

I have been having this issue for a couple of days and I would like some input on what could be the issue. As you can see, the engraving goes wild in the middle. I have tried different files (images). I have tried rotating the image 90 degrees and it always seems to happen in the middle. It also happens at some point towards the end of the job.
-Material is 1/16 maple veneer
-I am using the preset thin maple veneer settings
-The file is an .svg
-It happens on both SD graphic and HD graphic
-I have tried cleaning the print head

Let me know if you need any further details!

[deirdrebeth]

It’s likley unclosed shapes in the design. If you’re willing to post it (or that part of it) here somebody can double check.

If you’re solely engraving save it as a bitmap and that can’t happen

[dklgood]

Do you have the Aura?

[PrintToLaser]

The symmetry of that error suggests there is a problem in the file that will manifest in vector format, rasterize the image and be done with it, as Deirdre said.

[lesa_palmer]

Thanks I went ahead and rasterized it and it seemed to work!