My wheel broke while printing, so I had to add another wheel, cleaned the little fan attached to it, re attached, Calibrated, and the laser is still kind of off (as pictured below. I also tested a cut on proof grade basswood and it didn’t add up with the beginning cut at the end. Any tips would be much appreciated.
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Hi @audreychristine My name is Mercedes and I’m part of the Technical team here at Glowforge.
It looks like we sent you an email in response to the voicemail you left us on Saturday. We also just sent you another follow-up asking for a photo of which wheel broke for you.
We would love to help you via email, if maybe you have a different or preferred email please feel free to pm me.
@audreychristine It looks like you sent us an email regarding this issue. I’m going to go ahead and close this forum post and follow up with you there.