My Glowforge plus keeps a popup the error message:
Error
An error occurred on your Glowforge. Please refresh your browser before printing. It may also help to turn your Glowforge off and then on again.
I tried to refresh my browser, and also turn off glowforge and on. But the error message still popup all the time.
Please advise…
Try to clear your browsing history, specifically any cached images and files.
I did clear my browsing history and cleared cached images and files. But the error message still showing up…
I think GF have been having issues today, I’ve had all sorts of variations on that today, with both the software and machines disconnecting at times through the day.
I received the same error message this morning at approximately 10AM ET. I assumed it was because I was trying to upload artwork that was on a .webp file extension but maybe not now that I’m seeing several of you with the same issue.
Does .webp even work with Glowforge? I can’t open it in Photoshop or Illustrator.
I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.
