I recently had this problem, but it was before the outage. They gave me some instructions in my post: Set Focus Creates Error
I’d ignore my solution unless support tells you they can’t fix yours remotely and you’re out of warranty, though. The part is relatively easy to replace, just 3 Philips screws and a few cables holding it in place and no need to remove anything else, but yeah, wait until support gives you some sort of verdict.