Error message about camera

I have done everything that they suggest to trouble shoot this myself, over & over again; then my husband tried with no luck. Keeps saying camera didn’t take a picture. Try…
Any suggestions:

i am literally going thru the same thing right now and cant seem to get it to work again :frowning: messaged support but no answer

Have you tried it with material in the bed? The black background of the grate sometimes messes with the image capture.

Yes I even had proof grade material.

Check the cable connections from the camera back down the lid.
There is a connector just to the left of camera
There is a connector of that cable on the left of the lid
There is a connector at the base of the left lid
There is a connector onto the mini board at the back right

Have you recently cleaned the lid? Is there moisture in any of the connectors?

I cleaned it after the problem started. I would think if moisture had gotten in it that it would have dried up in 24hrs, but I don’t know.

Hello @pamtobias10,

I see that you’ve also emailed us about this issue and I’ve just sent a response to you there. To avoid duplicate communication, I’m going to close this thread and will continue working with you over email.