I’m receiving the error message, “BUMPED. The laser head experienced a bump. Open the lid and check for anything in the way before printing.”
However, there is nothing in the way of the laser. It seems like it cannot find it’s home position, as it gets stuck on the “centering” step. It moves to the left until it hits the left side, as if it doesn’t know where it is. I’ve tried restarting the Glowforge several times but nothing has fixed the issue. I saw that a few others have had this happen, but support had emailed so the fix wasn’t detailed in the forums. If you’re able to help, I’d greatly appreciate it!