Error message interlock

I need to contact a staff member of glowforge. I am experiencing interlock issues. Can anyone guide me in the right direction thanks in advance.

Posting here opened a ticket for you. They will respond when your turn comes up.
(In the meantime, if you want to speed up the process, describe exactly what the issue is, and what steps you have taken to resolve it…be as detailed as you can. It knocks days off of the troubleshooting.)

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I’m sorry for the trouble with your Glowforge. I see that you have another forum thread open for this issue ( so I’ll go ahead and close this thread and we’ll continue to assist you on your original thread.