Error occurred , please refresh

I keep getting error occurred on your glowforge, please refresh or restart machine, When auto focusing. I have refreshed, restarted both machine and computer, still nothing. I was using it just fine then went to do a new project and i keep getting this error.error I tried with a file and no file.
Please help.

Try clearing your cache. If that doesn’t fix it, see if it also happens with a different design, to make sure it isn’t a problem in your file.

2 Likes

Thanks for the response. I did clear the cache. And I tried with other files and no files at all. I cleaned the lenses and the lid cover. I have it off right now, I’m gonna wait a few hours.

its working now, i cleared the cache again. I dont know why that would cause such an issue.
thanks,
Chris

I’m glad you resolved it! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at support@glowforge.com. We’re here to help!