Estimate gone, est date was the 6th for past 3 days email not in spam either

Community Support
1

well copy past
Estimate gone, est date was the 6th for past 3 days email not in spam either.
don’t know what to add. except i bought mine on the 22nd i believe they ended the 24th and they say they are working on the 29th day that would be the 23rd?

2

I’m in the exact same boat. Bought on the 22nd, had an estimate for getting the email on the 7th, still haven’t gotten an email, and now there’s no estimate for the shipping email on my account page.

3

Thanks for letting us know @zallin_eepc. You should have just received an email from us with more details about the status of your Glowforge.

@tadsgreg, if you write in to support@glowforge.com we can look into the issue you’re seeing!

I’m going to close this post. If you need anything else, please create a new post or write in to support.