External air filter won't turn on

I can’t get the air filter to turn on. I turn on the switch, light comes on, beeps twice and that’s it. I’ve literally made two cuts with this machine. The first two “walk-through” projects. Anyone have any ideas?

Never mind. Someone else had been messing with my stuff. Problem corrected.


And this is why we cannot have nice things…


I’m so sorry to hear about the trouble with the Air Filter. Since this has been solved, I’m going to close this ticket.

If you have any other trouble, please start a new thread or reach out at support@glowforge.com. We’ll be happy to take a look.