Fan Maintenance Page Error

I went to go use the fan maintenance page to clean my fan with the Novec 3M cleaner, but the page doesn’t allow me to start my fan. The page says the following:

"Click “Start fan” to turn on the fan.

Keep the lid open, follow all manufacturer’s safety instructions and spray the degreaser into the fan while it’s running for approximately 5 - 10 seconds, or until the fan is clean."

There is a button that says “Stop Fan”, but no button that says “Start Fan.” Is this a website error or something on my end?

The web address that I am using is as follows:

A screenshot here might help - I’m guessing you’re gonna need to wait for a staff member to respond

I have the same issue…no option to Start Fan, only Stop Fan when attempting to start the maintenance procedure.

I’m so sorry for the trouble. We’re seeing this on our end, as well, and the team is looking into it now. Thanks for letting us know about this.