I try to upload files but keep getting “an unexpected error occurred”. I got a few things done and then this started about 15 minutes ago and hasn’t resolved. Help?
I’m experiencing the same issue. I emailed the support and got an automated response that said my issue would be addressed within 3 business days, which doesn’t seem super helpful. They shouldn’t advertise that you can run a business off of your forge if their service isn’t reliable enough to do so.
1 Like
Same here. Have followed the troubleshooting tips under “Uploads” on Support page, no luck. Also tried using an alternate browser, no luck. System down, perhaps?
count me in on this issue I wonder if its a network problem.
I am having the same problem.
Same here. Worked around 5PM EST.
I tried uploading a previously working SVG as well. No go.
Can’t upload … we’re all having the same problem, so it must be down.
Same. Are you guys also seeing that your machine doesn’t calibrate when turned on and is offline?
1 Like
statuspage.glowforge.com
Shows everything operational. I guess they need to look into the coding on that…
2 Likes
I’m getting the same issue even though i’m currently off line it should still upload so it seems to be a server issue on their end. …
yep not uploading and zero calibration when turned on and off with logging out of the network
Just had a successful upload
I can upload sucessfully. They must have plugged the network cable back in. 
1 Like
Worked for a bit. Now I get an error when I go to print.
1 Like
Sorry can’t help there mine is all packed up…
Snuck one in a few minutes ago, happily printing away… Hopefully no tweaks needed!
1 Like
And we’re back… Just in time to pack and ship it…
I’m so sorry for the failed uploads! We had a highly-unusual outage which is now resolved. Please open a new post if you have any further (or new) issues or questions.
2 Likes