First time setting it up, orange light and calibration has taken at least 20 minutes

[cynd11]

Here is the advice I’ve seen from Support for such cases:

Calibrating and glowforge made an awful sound

Thanks for letting us know that happened. If it happens again, please: Turn off your Glowforge (this is important to avoid damage to your unit) Open the lid and, using both hands, gently move the laser arm to the center of the bed Gently move the head under the lid camera Turn your Glowforge back on If your Glowforge has trouble calibrating again, please let us know. Thanks!