Full list of safe sender rules

qa

#1

some issues re email being blocked. Who knows maybe beta invites as well. Anyway I digress

What is the full list of safe email addresses we should create rules for. Unfortunately. Outlook.com doesn’t let me just white list @glowforge.com

hello@glowforge.com


#2

Are you sure about that? I was just able to whitelist the glowforge.com domain in my Hot Mail (Outlook) account. I didn’t use the “@” prefix though.

Good luck on your beta or pre-release invite.


#3

I see the same thing as @MikeH, but looking back at my Glowforge folder, every email to date has come from danshapiro@glowforge.com or support@glowforge.com


#4

Lol you you where right no @ hopefully that works


#5

Well thanks for prompting me to check. The schedule change email was in Junk and it makes me wonder how many other GF emails I may have missed for that reason.


#6

Awww…did you see the one from Rita that said “since you haven’t responded to our Pre-Release unit email we’ve decided to offer it to @marmak3261 in your place”?

That one is gonna hurt when you find it. :wink:


#7

Now that wasn’t nice :scream:


#8

Made ya look didn’t you? :dizzy_face: :slightly_smiling_face:

With all the drama yesterday I figured a little levity was in order :slightly_smiling_face:


#9

That’s actually how I found the Schedule Change email - while checking the junk Outlook folder for pre-release selection notification. With my luck I started checking that folder a few days too late but Marion is probably a better choice anyway.


#10

I believe that right now danshapiro@ and support@ are the ones you need to whitelist, but can’t guarantee that that won’t change at some point in the future, so @glowfroge.com is the safest bet.

Edit: @glowforge.com

…long day. :wink:


#11

ok does that count as well for things like beta/pre/prod request for address emails ?


#12

So far, yes. Can’t guarantee someone won’t come up with some new one without telling me, though. :slight_smile:


#13

original receipt/notice of preorder looks to be from hello@glowforge.com


#14

You might want to correct that typo in the URL, in case anybody tries to copy and paste.:slight_smile:


#15

Finally, my Glow Froges will get the recognition they deserve.


#16

I hope my Growfrogs do, too! :slight_smile: