Hi Guys,
So the Pro arrived yesterday and I have to say so far we are ecstatic with it. I bought it for the wife and she is one extremely chuffed bunny with what we’ve managed so far but we are working on getting her used to using all the associated software and the workflows etc.
One small issue we are having however showed up first when trying to do the Third tutorial about a custom gift tag. We are using the same pacifico font as shown in that example, and as far as I can see we aren’t missing any steps (for example, we do highlight the text and convert object to path). When viewing the artwork on the glowforge app, it is all solid and connected and looks perfect, however the end result leaves these strange little islands in the text and also doesn’t connect the “s” at the end of congratulations.
We’ve tried it with saving both as a plain SVG and as a PDF, and I tried both SD and HD engraving options within the GFUI… nothing makes a difference.
What are we doing wrong? Any help graciously received. I have attached pics to show the artefacts.