Jules
March 11, 2019, 4:04pm
4
You can also carefully check the ribbon cable connections. Remove the head, carefully unplug the ribbon cable and take a look at the pins…make sure nothing is broken or bent.
Thanks for reaching out. I’m sorry your unit is having trouble.
Please try the following to start:
Turn off your Glowforge
Holding only the finished black surfaces, grasp the printer head as shown. Pull gently up and back to disengage the magnets and remove the head.
[image]
Push down fully on the wire ribbon tab to unplug the wire ribbon from the printer head. Pull the wire ribbon gently away and tuck it into the laser arm.
[image]
Take a clear photo of the gold pins inside the printer h…