GF won't connect to internet

Hello! My new GF Pro will not connect to my internet during initial setup. It’s 5ghz. Is this why? How on earth would one go about fixing that? I also tried connecting to a 2.4ghz hotspot and it still didn’t connect. We have a very strong wi-fi signal. I have access to my router settings so is there a specific security setting that could be causing this?

Thanks in advance!

nevermind I am up and going now! sorry!

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Hell @devon, I’m glad you resolved it! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at We’re here to help!