Sorry about the sound in the background, As you can see I click on start it comes up and goes down even as it continues to prepare the cut, and then I pick start again and it comes back up as it should have stayed, this is a minor glitch but annoying.
Swear this happened to me yesterday, I wasn’t paying close attention but I had a moment of wait, I thought I just pressed start? Mac 10.12.6, latest chrome.
I’m so sorry again for the trouble, but that link doesn’t work for me either. Can you try emailing us at support@glowforge.com with either the file or a link to the video hosted on Google Drive?
I’m glad you resolved it! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at support@glowforge.com. We’re here to help!