Glitch at start

Sorry about the sound in the background, As you can see I click on start it comes up and goes down even as it continues to prepare the cut, and then I pick start again and it comes back up as it should have stayed, this is a minor glitch but annoying. (48.0 KB)

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Swear this happened to me yesterday, I wasn’t paying close attention but I had a moment of wait, I thought I just pressed start? Mac 10.12.6, latest chrome.

The zip archive you attached only seems to include a photo. Can you try sending the video again? Thanks!

hmmm won’t upload now

try this…

I’m so sorry again for the trouble, but that link doesn’t work for me either. Can you try emailing us at with either the file or a link to the video hosted on Google Drive?

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It is working correctly now Thank You

I’m glad you resolved it! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at We’re here to help!