My glowforge app is stuck, its just showing scanning and an older scan image nothing happening.
I tried to reset wifi, modem, re-setup, lens cleaning, using a different computer, tried to use after a few hours. I’m hoping this can be resolved remotely. i saw that someone else had the exact same issue.
Can you describe the nothing?..
Are you getting a single flash of the LED at any point?
Any head movement at all?
If you go into the admin console of your wireless router, do you see your Glowforge connecting to it?
Does the “scanning” message ever change?
Have you tried a different browser on the same machine?
Have you tried a browser on another machine?
Same issue as me. Another users GF started working again so there is hope. They positioned the laser head under the lid camera to start and reseated the lense a bunch. I’m still trying to get mine to work, no luck so far.
@pip suggested “Remove all material from the crumb tray” rather than removal of the crumb tray itself. Wonder if it would have worked with just the material removed as suggested and the crumb tray removal gained the same affect.