So after deep cleaning my unit, I attempted to start a project, and the unit, when powered on, there is NO fan spin up, and the laser arm/head does not move. It does however calibrate the laser head (clicking clicking sound). Apart from the clicking of the head calibration the machine will not do anything else. I receive a “camera cannot take photo” error message and assumed it was the ribbon connections on the lid.
Here is a list of the actions I have taken to diagnose the issue:
-Cleaned camera lens
-check ribbon seating
-opened ribbon seat tabs to dry up any possible moisture that may be causing the error.
Error still appears. Im assuming this is an issue with the black lid cable. If that is the case I have a spare here with me just incase. But I would like for support to pull my logs and weigh in on the issue. Maybe they can find something I cannot. Im assuming that it has to be an issue with one of the ribbons, I am praying it is the black ribbon and not the ribbon that connects directly to the camera as I only have a spare black ribbon, not the white ribbon. I have included photos of the ribbon seats below for support. Every day my machine is down, I am losing money. So hopefully support can get back with me in a timely manner lol.