This is really just awful! I’m so sorry. Hang in there…I’m sure support will be with you as soon as they can. I’m sure the word fire will catch their attention.
First, you cry. I know I would. Then you wait for to chime in. This looks quite new so if it is and you were using , and you say you were, they will take care of you. If it is out of warranty, then cry some more as that will be several hundred to get it back in service.