Glowforge delivered wet

Community Support
1

Hi everyone,

I just had a Glowforge delivered to me in a box that is wet all over the bottom. I haven’t opened it and I’m a little hesitant to. Suggestions?

2

Open it. You need to find out whether it just got set in a puddle, or the coolant leaked out. :stuck_out_tongue_winking_eye:

2 Likes
3

Uh-oh! Once you have opened it - take a couple of photos to show the amount. Small splashes might not mean anything, but a lot of liquid or soaked box isn’t good. (None of the fluid is toxic, so don’t worry about it from that aspect.)

Good luck!

4 Likes
4

I am so sorry your Glowforge arrived like that. I’ve reached out to you directly via email, so I’m going to close this thread.

1 Like