Couple of other people have recently mentioned a similar issue…could I ask a couple of questions? (We are trying to figure out what the issue might be.)
- How long have you had your machine?
- What kind of machine is it? (Basic, Plus, Pro?)
- How heavily do you use it?
- Is your electrical power supply constant and do a you have a lot of other devices on the same circuit? Have you recently added any other devices to the same circuit?
- When the tube is firing, do you still see the little purple-ish flash at the left side?
- Did you try rebooting the machine to see if it still happens?
Sorry, I know that’s a lot of questions. 