Glowforge lag

I’m sorry you ran into trouble. So we can investigate further, could you please share a few details about the issue?

  1. Does this occur with every design you upload, or just one?

  2. If the issue is limited to one file, please post the file you’re having trouble with.

  3. Please do the following:

  • Go to
  • Click the link underneath “Share my system info with tech support”
  • Copy the highlighted link
  • Reply to this, and paste in the link provided

This will help us understand the circumstances around your error so we can work on it for you.

Thanks in advance!