Our Glowforge no longer cuts through materials. We’ve gone through it and cleaned it thoroughly 2 times, following the guidance here (general wipe down, laser lens, lid camera lens, the 2 windows, I even vacuumed out the exhaust):
I’ve attempted to cut out the gift of good measure keychain after the first cleaning and then again after the second. Here is the laying out the print:
Here is the front after both prints (I need to clean my phone’s camera lens next):
Here is the back:
Any input? Prior to cutting out the the gift of good measure keychains I tried slowing the device down and cutting out one of the simple key chains, upping the number of passes to 2. It also didn’t cut through the material.
Any input on why this might be occurring or how to remedy the situation?