The glowforge is showing offline when I connect through the app. I have shut both it and the computer down so that they would reset. The glowforge does not do its calibration dance when it starts up at all. Worked fine yesterday during the day and at the end of the day it went offline. Still shows that today also. Tried to reset up the glowforge on a secure network at our school and it shows up with an error message. Any ideas would be great. We have a deadline to make plaques for our school and this puts a crunch on it. I have also sent in a support ticket. Just seeing what else is out there.