I’ve had a Glowforge Plus for less than a year.
The machine’s hose exhausts through a window to the outdoors. Temperature outside right now is 37F.
I’ve raised the machine slightly so that it can ventilate better. The Glowforge is located right next to a portable A/C on full power. Also lowered the thermostat.
Cleaned the machine: the fan on the back right side and the one on the laser head, the slit on the front side, the camera lens, the honeycomb, etc. Used a vacuum and lens wipes.
Sent a file to print (cut), with no material and the hose disconnected. It will stay on “Cooling Down” forever.
Reset and disconnected the machine several times already. Left it on for over an hour (without cutting) to see if anything would happen. Currently disconnected and cooling next to an A/C. However, I don’t think it’s the surrounding temperature that’s causing the problem because the room is colder than usual.
This problem started gradually. First, it would go to “cooling mode” in the middle of a print, but now it doesn’t even start printing.
I need this solved ASAP because I use this for my university projects (due very soon).