My Glowforge Pro will not calibrate. I have been trying for more than three days, on and off. I have done all the normal steps to try and resolve…powering down, restarting, moving the print head under the camera, etc and finally, this:
Turn off your Glowforge.
Open the lid of your Glowforge.
Wait at least 10 seconds.
With the lid still open, turn on your Glowforge (please do not touch the button on
top of the Glowforge - only the switch on the back).
Once the Glowforge is on, wait around two minutes, keeping the lid open, so it can
download and apply the necessary updates.
When the update is complete, your unit should reboot on its own. When this
happens, go ahead and close the lid.
Your Glowforge should proceed to connect and calibrate, then you’re ready to
It just sits there. Lights are on, but the head does not move. White button is not flashing. It sounded like it was supposed to upload an update, but when I followed the instructions above, it didn’t do anything. No head movement.
I’m new on the forum, but have had the the Glowforge up and running since March. I’m definitely not an expert with it, and it does things that don’t make sense to me. I have about six years experience with our school Universal Laser Cutter. It is a bigger machine but has the benefit of being directly connected to the computer. Calibration with the Glowforge has been a struggle for awhile, but it has always seemed to work itself out in the end. This time is different.
Would not give up. Support might respond in 5 minutes or 3 days. No harm resetting routers, going through the setup again, and the steps above again. Some units just start magically working. Unless your down time is better spent doing other things.