Glowforge shipped to wrong address

Community Support
1

Well it seems the folks in CA are not as creative as they are in TN. If you will recall my last post, the sample materials were sent to a totally wrong address street address from the TN fulfillment center.

Now, my Glowforge was misaddressed. This time they dropped the second digit from a 5 digit address. Note that the shipping address on the packing slip was correct, but the UPS label had four digits for a five digit street address.

I was very fortunate in UPS picked up on the error and corrected it.

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2

I’m so sorry that your address was not correctly labeled. Thanks for bringing this to our attention. I’ll pass it on to the team to investigate.

I’m going to close this thread - for any other address or shipping issues, please write to support@glowforge.com or post a new topic. Thanks for letting us know about this!