Glowforge stuck on centering, not working

I power on the glowforge. Laser head moves to the center then stops. Doesnt do anything for hours.

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the same is happening to me

You’ve opened a support ticket by posting in this section, so they’ll be along soon to help you. Meanwhile, here’s a list of troubleshooting steps you can try:

If none of that works, then you should check your wifi – here’s how to do that:

I can see that you’ve also reached out via email and that our support team has contacted you there. To avoid duplicate communication and expedite your process, I’m going to go ahead and close this topic.