Glowforge won’t connect to Wi-Fi

Trying to set my Glowforge up on a new computer and phone wi-if. Got a i12 so I put it in mode of 2.4 GHz.
I am able to get to the part where it says “Huzzah! You’re computer is connected to your Glowforge.” But there are no networks in the list. Tried so many different ways, refreshed list, +join other and typed my own, tried 2 computes, I’m at my wits end with it!! Please help!

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I found this—maybe it will help you.

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