Thank you for the post, but I do work in the tech field and cleaning electronics is not the issue.
If it was necessary I could take it down to the very last nut and bolt, clean it, put it back together and write all new code for it on the way just for shits and giggles.
Yes, I do see the logic in your view, but my first machine blew up due to shipping. FedEx not only shipped upside down, I guy carried it from his truck and set it on end on my deck. The laser tube blew up later that evening. The next machine was also delivered on it’s side… Also documented.
When it comes to the wood I use, I spend a whole lot of time looking for the right suppliers, glue and quality of wood. You should look up aircraft plywood. Some of the wood I use comes 1000’s of miles just to be cut up by a crazy man with a laser.
The wifi thing is an issue. A Verizon hotspot is used because I live in the woods. I’m not a fan of cities, traffic or drama. However I do have a stable, unlimited dataconnection. Not saying it’s not the issue, I’m saying forcing wifi so far has been the worst feature yet.
Do you have any idea what I could do with a wifi connection into your home, with a camera!? That’s messed up. Most people have no clue what they just put in their home. As you can guess though, I’m not too worried about it because I purchased a Glowforge anyway. But if you look at the posts here for wifi issues, yeah, it seems to be a thing. One of the weaker points of this product.
Everyone has a right to their opinion. And sure, it could be any one of the factors you mentioned above that caused it. But if you knew me and saw my house, knew my background, you too would mark ever one of those things you mentioned off and it would point right back at the product or delivery.
End all. I just want my laser to work. I want a stable product I can trust. I don’t want to disappoint my customers every time my laser goes down and I have to wait for a new machine.
And above all else, my wife bought me this laser. She saw a need and filled it. I guess I needed a hobby what was creative and quiet. Not in internet securities, not in high-tech product development, not in managent or marketing and not one I need to swing an attorney all day.
Srsly, it’s just a laser. That’s all I want. Peace and quiet out in the woods. Seems easy enough.