Not sure if this is a first or not, but my Forge was delivered without a crumb tray.
It seems that the shipper missed a line in my address. Luckily my parcel receiving place was able to look up the second tracking number (the shipper only sent me one number for both the Glowforge and the crumb tray) and find it waiting for an address update in UPS’ system.
The Forge arrived because it had the full address on the packing slip. As per the standard, it arrived with 3 plastic handles and the bottom tape falling apart, but it looks to be in good shape.
Support - please check your email for the tracking number.
On another note, my Glowforge Pro is on Canadian soil, but I can’t really do the full setup until I get the crumb tray installed