Last night the gantry on my GF Basic came off the right hand track. I was at my computer uploading a new design and when I got back to my GF to start cutting, the gantry was skewed. The right hand side was forward of the left and off the track. I turned the machine off and carefully put the right hand side back on the rail and pushed the gantry to the rear. I wiped down the rails, turned it back on and it calibrated fine. Though it seems to be cutting a 1/16 off on the Y axis. I finished the cut I was working on and stopped for the night. Has anyone else had this problem? More importantly, did I do right?
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Yes. That’s what Support has told others to do when that occurs.
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I’m glad to hear you’re printing again. If you have trouble like this in the future, please be sure to let us know.