I emailed customer support yesterday, immediately following "receipt " of order delivered, and NOT receiving it. Someone PLEASE CONTACT ME!! Im freaking out. I did not get my machine or other items ordered. I have tracking # and while it says order fulfilled I didn’t get the items.
I contacted UPS. They delivered one box of items I ordered next door by mistake, but it wasn’t my Glowforge pro, filter, or sample pack. They said only 1 box in shipment.