I have been trying to load and cut files for the last 24 hours. I had troubles loading at first and have broken the file down into 3 files to print seperately even though each should have a cut time of less than 30 minutes. I have literally been working on this for hours. Now the smaller design will load, but the glowforge will not prepare the design.
I have cleared cookies, restarted browser, restarted computer, turned off glowforge.
What else can I do?? I need to finish these designs like yesterday.
there are some clipping masks, which are no good. The Pugs are stroked, instead of being filled.
But mainly there are just a whole lot of nodes in the drawings, and that’s what I expect is hanging things up. I would either rasterize the pink drawings, or simplify/smooth them if Affinity has such a function.
Using the simplify function in AI, I was able to quickly cut the file down quite a bit, from 215,233 nodes down to 46,577 nodes. Thats a lot better… but the file is still 2.2 mb.marketplace row 2_jbv.pdf (2.2 MB)
Rasterizing the drawings makes for a much smaller file, which will in turn process faster. It also solves the number of open paths that I saw, which may have caused issues when engraving. marketplace row 2_jbv_raster.pdf (513.5 KB)
I don’t have your karate font installed. You will likely want to make sure you convert the text to curves/outlines before sending it to the GF.
Thanks for the answer, @jbv. There is a problem with our software in handling very complex files, and it looks like that’s what’s happening here.
I took a look at the file you sent over, and I see that the design includes a large number of individual nodes. I recommend using design software to reduce the number of nodes in your more complex design elements before trying again.
I will keep this thread open for now - let us know if your issue is resolved!
I’m glad you resolved it! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at support@glowforge.com. We’re here to help!