I ordered my glowforge on 15/02/2019 with a delivery date of 08/03/2019 I didn’t hear anything so got in touch as I was a little worried ( its a replacement for an old machine so its quite an integral part of my business)
I received a couple of quite vague updates but continued to ask questions regarding my order everyone was helpful but it seemed no-one had a clue as to the whereabouts of my order.
On the 8th of march I received a tracking number from Semhar 1Z97V6380414986667 and was told my Glowforge has shipped Yeah!!
I checked the tracking number it said the label had been made at this stage I was pretty excited it was on its way!!
I ship work all over the world granted they don’t have lasers but the shipping times are inherently the same. Now its been a week and the tracking still says the labels been made and there is no movement and ive had no information on what’s going on at all my emails are not being replied to.
Can someone please help? Anyone ? in fact im sure no-one will read this and my glowforge will forever be a $3,000 label at UPS
Date ordered 15/02/2019
Slightly bewildered and confused but still looking forward to getting a glowforge at some point.