How do I cancel my Glowforge

My Glowforge has not shipped and I need to cancel it for sudden medical reasons. How do I go about canceling this? Health willing, I will reorder later in the year, but I must cancel this now. I am financing it through Affirm.

Thanks for the help.

Email them or hop on the chat when it is available.

I emailed the support and chat is only until 2pm PST. Figures, I live in PST. Thank you for your reply.

Hi @matthew.clevinger

Because of the personal nature of your request, I have replied to you via email and will close this topic. Thank you for your understanding.