You already got me for 6 grand then want another 50 a month now my machine won’t even work. Just give me my money back and we can call it even.
You could sell the machine to someone who will learn how to use it, just make sure you contact support that you are transferring ownership so they can use it as it really will be dead if you don’t.
There is no monthly charge to use it unless you want premium features. You do not need them if you design your projects on some other program.
I’m truly sorry you’re having trouble with your Glowforge! Since this has to do with your personal account, we will follow up with you through email. I’m going to close this topic.