How long does it take for support to contact you

I sent a message yesterday and got no response. I still haven’t heard anything and it now 10 am.

My recent experience has been positive, no more than a couple of hours when on PDT. Also on weekends.


Did you get their auto response to let you know they received your message?


I received a response within a few hours. The first message was an auto response to let me know they received my message. They followed up and my problem was resolved quickly.


Good to hear. Thanks for the update.

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no I don’t belive so

I did resend a message, this time I did receive an automated response. :slightly_smiling_face: so hopefully it wont be long now. Thanks everyone

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