I’m sorry you hit a snag. The information our other community members shared is correct.
Your Glowforge bed can accommodate materials measuring 18 x 20.4”. Your Glowforge has a maximum printable area of approximately 11″ (279 mm) deep and 19.5″ (495 mm) wide, and it’s reduced somewhat when the laser operates at high speed, as it can take space for the laser to decelerate.
This means not all of the bed is displayed, or available to be printed on, so there will always be about an inch of space on the left. This material can be reused as scrap later for small pieces. For example, a lot of customers use small pieces of scrap to print these pins available in the free laser design section: Honeycomb bed holdown pins
It looks like the screenshot you shared didn’t come through. We’d be happy to take a look at it for you. Would you please try again? Make sure to include the rulers in your screenshot and show as much of the bed as possible
To take a screenshot:
- Mac: Press Shift-Command-4 and click and drag a box around your image. You’ll find the screenshot file saved on your desktop.
- Windows: Click on the Start Menu and type “snipping tool”. Open the Snipping Tool > New then click and drag a box around your image. Click the Save icon and name and save your file.
Send us the screenshot, and we’ll be happy to take a look.