Please fix this asap! This is so frustrating, it’s been down for at least 10 hours.
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I got it! You have to drag select from a distance of where your artwork is to select it. So I’ve been doing this and it’s working.
Some pieces of the same artwork require I go way right, some below, some to the left but I’m making due until they fix it.
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Same here! Midday in Maine and I am trying to engrave another set of dice that I did yesterday without issue. Thought it was my art at first; corrupted file or whatever - but it’s EVERY design I have uploaded to my library, as well as any I upload fresh. WtAH?
The lack of Glowforge CSR/Techs chiming in on this tells me there must be an issue they can’t fix. This isn’t the only thread for this problem today…
Oops, well - at least someone has acknowledged the issue! Hoping for the best!
right clicking on an image like psycho selects it and then can be moved.
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Hello there,
Thank you for your continued patience.
We were experiencing a problem with the app that caused application degradation at the time of your report.
We’ve resolved the cause of the problem and you should be good to go now.
If you’re using the App, you may need to refresh your browser.
Warm regards,
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