I need help Please

I am trying to cut earrings, I chose the material and cut but it isn’t cutting all the way through the material. It is a proofgrade material.

When things don’t cut as expected, there is kind of a checklist to go through to see what might be causing the problem. First, is the proper material selected, and is the material held flat to the honeycomb tray? Any warp of the material can cause the cut to fail. Are all of your optics clean - the side window on the left inside of the machine, the side window on the printhead, the lens, the mirror and the two little windows on the underside of the printhead? Are your fans clean - the printhead fan, the air assistant fan and the exhaust fan?


Thank you for such a fast response. I think my issue was overriding the cut setting with a manual one.

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