My machine has not worked properly since last week. Is this normal?
First I had the camera didn’t take a picture… then I did all the proper steps it said. Then I got your lid is open. I still haven’t heard from tech support. I just ordered black cable for lid from glowforge site. I hope I ordered the right thing considering no one from glowforge reached out. Does anyone know if I ordered the right thing or has this same thing happen to them? How long will it take to get the part as well? Thank you in advance.