My Glowforge was scheduled to arrive today between 3:30 and 7:30pm. I was so excited! I took time off work so I could sign for it and start making things…
First UPS “attempted to deliver it” 2 hours before the window they gave me. That was an unwelcome email as I was driving home from work. But not the end of the world - surely I can just go pick it up.
I called their support, and they told me I would receive a call in an hour and would be able to pick it up at their facility. Awesome, I can do that!
An hour later I get the call… that I can pick it up in 5 hours, but the truck arrives at 8:30, and they close at 8:45, so good luck.
Okay… I am still tracking this point, still doable. Wife can watch the kids, I can bribe a buddy to drive out there and help me load it up, no worries.
I get there, and they hand me the crumb tray. I tell them there is another part of the package. They look some stuff up - “Oh, you’re right, there was. It was damaged in transit to the facility, so they either discarded it or sent it back. Says here it is only worth a dollar.”
I am not gonna lie, I kind of wanted to cry. I have been so excited about this thing…
So, what do I do now? UPS didn’t even know if they sent it back or threw it away.
Guys, I am pretty depressed…
