I’m dealing with a divorce. my life has been chaotic the last two months, was even wrongfully forced out of the home for a bit. I’ve lawyered up, but in the midst of all this, I ran one job, started the premium trial in a rush, and didn’t see all the details about it.
I now got the message that the premium trial concluded and I have 30 days to get my approx 600 designs saved from the cloud. … but then i found another posting that says that unlimited cloud storage is available for the legacy customers? I believe I should be a legacy customer. I bought two machines over the years, the first one was a basic during the first 30 day campaign. The second was bought a bit over a year or maybe two years ago.
But… If I’m a legacy customer, why did i get the message that i have only a short period of time to export my designs? Can legacy customer status be confirmed and my designs saved please???
Also, I just read now that the legacy customers had a chance to get the premium at 14.99/month, and I was completely unaware of it by the time the window of that was closed. is that completely unavailable to me?