I’m dealing with a divorce. my life has been chaotic the last two months, was even wrongfully forced out of the home for a bit. I’ve lawyered up, but in the midst of all this, I ran one job, started the premium trial in a rush, and didn’t see all the details about it.
I now got the message that the premium trial concluded and I have 30 days to get my approx 600 designs saved from the cloud. … but then i found another posting that says that unlimited cloud storage is available for the legacy customers? I believe I should be a legacy customer. I bought two machines over the years, the first one was a basic during the first 30 day campaign. The second was bought a bit over a year or maybe two years ago.
But… If I’m a legacy customer, why did i get the message that i have only a short period of time to export my designs? Can legacy customer status be confirmed and my designs saved please???
Also, I just read now that the legacy customers had a chance to get the premium at 14.99/month, and I was completely unaware of it by the time the window of that was closed. is that completely unavailable to me?
Worry not…you’re legacy. That archiving message is for new purchasers going forward. (You’re not the first to comment on it.)
I’m not sure whether they will retroactively credit the $14.99 this far out, but you can still get a hefty discount…They are currently running a Black Friday 50% off special for everyone who wants to sign up for Premium…so you can get it for $25/month instead of $50.
