Help before I pull my hair out. I have 10 pending orders and a charity order of up to 200 ornaments coming in next week. Now I have a glowforge that will no longer cut through the same birch I’ve been using the last 2 weeks. I’ve wasted 3 boards so far. I have been using the medium draft board setting for it (I use this setting after tryig a million other settings that didn’t consistently cut through a few weeks ago) and starting yesterday those same settings are no longer consistently cutting. Nothing has changed as far as I know. I cut a bunch of orders on Wednesday with no issues and then everything I cut or engraved yesterday was messed up. My engraving with the draft setting was burning everything, when I used a lighter setting it was barely marking the wood. I finally found a new setting that will engrave without burning but cuts are still not working.
We’ve cleaned everything, twice. I’ve tried adjusting settings. I’m about 6 cut hours into nothing working. Earlier the glowforge got stuck and jerked around twice and we turned it off, recentered and when it came back on it got stuck on homing for at least 10 minutes before we rebooted again. Now it’s on and I’m on my 3rd attempt to cut the same ornaments. Any ideas at all about what could have changed in the last 36 hours?